Justice Passport Program Manager

Civil Justice, Inc., seeks a professional to serve as Program Manager for the Maryland Justice Passport (“the Justice Passport) project.  Launched in 2020, the Justice Passport is a trauma-informed technology helping Marylanders find effective legal and social services assistance. This is an exciting opportunity for a technology-minded individual to improve access to justice for all Marylanders.

About the Passport: Marylanders without lawyers often visit multiple organizations to address their legal problem. When tasked with visiting different organizations, they may have difficulty keeping track of where they’ve been, as well as keeping track of important paperwork. In addition, these Marylanders may forget their next steps, and may be retraumatized by re-telling their story to other service providers. The Maryland Justice Passport is a trauma-informed technology that empowers Marylanders and improves their ability to navigate the Maryland legal services delivery system. 


Job Responsibilities include:

·         Work with a diverse group of stakeholders including legal services providers, self-help centers, court staff, judges, and magistrates as well as social services providers.

·         Serve as the primary point of contact for partners, stakeholders, and others interested in the Passport.

·         Identify and implement technological enhancements to the Passport that will improve usability for litigants and service providers.

·         Conduct stakeholder engagement and feedback sessions.

·         Identify and recruit new Passport partner agencies

·         Meet with stakeholders both in-person and remotely.


·         Bachelor’s degree.
·         One or more years of program management experience.
·         Comfort quickly learning new technologies.
·         Ability to travel throughout the state to meet with stakeholders.
·         Ability to demonstrate creativity and diplomacy while working with a diverse group of individuals and organizations. 
·         Comfort presenting frequently to a variety of groups and in a range of settings, often on short notice.
·         Ability to work both independently and collaboratively
·         Demonstrated passion and enthusiasm for expanding access to justice.

·         Knowledge of the civil legal system.
·         Proficiency in written and spoken Spanish is strongly preferred.

The salary range for this position is $50,000-$55,000, dependent on experience. Remote work locations with a flexible work schedule will be considered.

CJ offers a benefits package including:

·         Health, dental, and vision insurance;

·         Retirement with employer contributions;

·         3 weeks paid vacation;

·         2 weeks sick leave;

·         12 paid holidays;

·         2 paid floating holidays.|

Interested candidates should apply by sending a resume, and cover letter detailing the candidate’s qualifications and interest in this opportunity to: cj@civiljusticenetwork.org. No phone calls please.

For more information about Civil Justice, please visit us at www.civiljusticenetwork.orgFor more information about the Maryland Justice Passport please visit mdjusticepassport.org